sick in France (#1)
- If you have a problem, you need
to go see a doctor, go to the hospital
or go to the next-door pharmacy.
- Do not panic ! France has good
doctors and a very good Social Security
- Read Harriet's column
about healthcare in France and discover some comparative Facts and Figures..
"Social Security" made simple
|| Where to go ....
(Remember : in France "Securite Sociale" does not mean "retirement pension" like in the US : it means the whole social system of Health, Family benefits and retirement pensions)
- As a matter of principle, everyone working in France must
contribute to the French Social Security system and everyone
(French or not, working or not, unemployed, child or retired,
legal or illegal immigrant) is entitled to benefit from it. There are few (recent) exceptions to this principle but it is maintained (with CMU : Couverture Maladie Universelle
which means "health plan for everybody" only 0,1% are not covered). The system is rather complex and
when it comes to create a new company (but not for the patients).
- The system is threefold : Health,
Family and Retirement, each of them has different structures
and financing ; they are managed by the "partenaires sociaux" (see the meaning of this important concept) on a joint and equal basis, the s-State being only the "referee" ; each of them is financially autonomous (no
taxpayer's money - except to subsidize CMU- but contributions by employers and employees
to make it balanced) : to understand it better : see the anatomy of a paycheck ;
- The Health system (Assurance
Maladie) is based on the concept of providing a large amount
of help for any medical need, and total help when it is serious
: on the basis of a standard cost, medical care (doctors appointments
and visits, dental care, etc..) is reimbursed around 80%, medicine
from 80% when corresponding to a real medical need to 40% for
less needed and of course 0% for others ; standard cost for a
doctor is 22 Euros (sometimes, they can charge 30 Euros or more:
dépassement d'honoraires) ; serious illnesses,
including those due to old age, are covered 100%. Practically
speaking each person has a chip card (Carte Vitale) which
is read by the doctor's or pharmacist's terminal and a 13-digit
"numéro de Sécurité Sociale".
- The health system is a key-element
of the French national identity : the "three best
symbols of the French nation" are the flag, the health system and
the Marseillaise (source : survey TNS-Sofres March 2005)
- Contrary to what one could expect
from a large, state-owned and centralized organization, the system
is very efficient : the administrative cost of the health
system is around 4,5% (for US private insurance companies : 10
to 13%) and 1,2% for the retirement system (vs. around 10% for
most pension funds). The health system reimburses very quickly
(after four days).
- The Social Security structure
is managed on a paritary basis : each regional organization
(Caisse) is managed by a board composed 50/50 of representatives
of labor unions on one side, employers associations on the other
side, with the State playing the role of a referee ; the financial
contribution of the patient is very limited and most
of the funding is public. The state is considered responsible
of its good functioning, but it is not accurate to call it a
"socialized system". See why.
Family system (Allocations Familiales) is a financial
help to all families (whatever their income) plus various services
such as day-care or vacation centers (according to income) ;
when a family is expecting a child, it gets approximately 2,000
Euros in three installments (the first two of them corresponding
to a mandatory medical visit, the third to the birth) ; then
the family receives a monthly allowance till the child is 20
(for two children or more, around 100 Euros/month/child) : see detailed numbers ;this is not the only allocation and this organization ("Caisse d'Allocations Familiales") yearly distributes enormous allocations (Euros 72 billion in 2009) to millions of families : for families of two children or more, to help people to keep their old parents in their home, for children with a handicap, and many others… (See details)
- The Retirement system
(Assurance Vieillesse) provides a minimal pension (in
the range of 750 Euros/month) to any person who has worked 40
years : click here for more
Basic tips for tourists
- you can see any doctor (they also make house calls for a small
supplement) for a cost of around 23 Euros ($ 30) but you will
not be reimbursed by Social Security if you are not part of the
French Social Security system
- you can be treated by any French
in case of emergency (they
will talk about money AFTER treating you...)
- you can buy certain drugs over
the counter in a pharmacy but a lot of them require a doctor's
prescription ; don't be surprised if you do not find US drug
brand names, you are in another country !
If your French isn't good, there
are two hospitals with English-speaking staff :
- the American
Hospital, 63 blvd Victor Hugo 92202 Neuilly, Tel. 33-(0)1
46 41 25 25 ; Email : firstname.lastname@example.org
British Hospital, 3
rue Barbès 92300 Levallois Tel. 33-(0)1 46 39 22 22
Public or private ? For a serious case, it is often wiser
to go to a public hospital, especially a CHU (Centre Hospitalo-Universitaire).
In case of a (real) emergency
(this is a day and night
emergency service tel. 15) or les pompiers (fire-brigade)
who provide 24 hour-emergency service (tel.
Useful numbers for emergencies
(other than 15) :
- Urgences pédiatrie
service) tel. 01 43 94 35 01
- SOS Medecin tel. 01 47 07 77 77 : very reasonably priced (around 70
Euros) and efficient, a doctor in your house in less than an
- SOS Dentiste tel. 01 43 37 51 00
- SOS Help
(English-language crisis line) tel. 01 46 21 46 46
- Pharmacie des Champs Elysées
(24 hours a day, English-speaking) 84 av. des Champs Elysées
75008 Tel. (0)1 45 62 02 41
YOU KNOW THAT ... In France everyone is entitled to minimum
health coverage paid by the State, even the poorest and homeless,
even illegal migrants (Couverture Maladie Universelle, CMU). For illegal immigrants (who are in France for more than 3 months) and their family, the AME (Assistance Médicale d'Etat) provides free healthcare at taxpayer's expense (540 m. Euros in 2010) : doctors and hospitals treat people, are paid by the State Administration and do not have to give people's names. It is more important to keep people in good health than to fight illegal immigration : as a Frenchman, I must admit that I am rather proud of that ! In Nov. 2010, a few limitations were decided (a 30 Euros flat fee and the the exclusion of non vital treatments like plastic surgery) and it was considered very tough....
DID YOU KNOW THAT.....? Health coverage by Social Security ("Sécurité
Sociale") is mandatory and paid both by the employee (1/4)
and the employer (3/4). You can choose any doctor or any hospital.
The French, whatever their political opinion, cannot believe
when they are told that millions of Americans do not have any
health coverage. Click here to know more. The World Health Organization (WHO)
has ranked the health system of its 191 member countries and
France tops the list for providing the best overall health
care (UK ranks 18 and USA ranks 37) (source : International Herald
Tribune June 21,2000). I am often asked the question : "is
there anything in France which is better than in the USA
?" and, in my opinion, the Health System is among the 4
fields that could compete.... See about it and the three
Michael Moore's movie "Sicko" (2007) gives a good idea
of the French system, as opposed to the American system.
system offered by a company to its staff is in addition
to these national systems and health insurance and retirement
pension NEVER depend on the financial situation or even the survival
of your employer(s) or former employer(s). For the French,
it is just unthinkable that, if you lose your job, you also lose
your health plan : those two hazards must not be linked.
This is a typical example of what the French call their "social model"
and one of the few where, in my opinion, the
USA could learn something from the French experience. Read
my opinion about it "Socialized
medicine : give me a break" or "the best place to be sick is France!".
- Main amendments to the
system as of Jan. 1, 2005 :
- You have to pay ONE Euro more
(not reimbursable) for every visit to the doctor (many people
say that asking for such a huge financial effort from the patients
is a shame ! ! !)
- before you see a specialist
(except for gynecologists, ophtalmologists and psychiatrists),
you must see a GP first (otherwise, you'll be reimbursed a little
- For more information, read AAWE and for Expats, check with your company and contact
associations such as AARO
, visit the official site of French Social
Security (in French) or read a column in the International
Herald Tribune ("French Lesson",
- If you have a specific question (for instance : what if I retire in France ? I worked in France ninety five years age, do I qualify for SS ? etc...), please do not ask me
! This is a rather complicated field and only CPAM (health coverage) or CNAV (retirement) can answer you.
HOW TO READ
A "NUMERO DE SECURITE SOCIALE" ? The ten first digits
mean something : first digit : 1=male, 2=female, then XX=year
of birth, XX=month of birth, XX="département"
of birth (99 for outside France), XXX=code of the city in the
"département", XXX=number. The "numéro
de SS" is used for many official purposes.
Name of useful medicine
Here is a list of common medicine
you can buy without a prescription in any French pharmacy :
- Diarrhea : IMMOSEL, SEPTIDIARYL,
- Headache : ASPIRINE, DOLIPRANE,...
- Tonsilitis : ANGISTRAY, ...
- Hemorroïds : PREPARATION
- Bruise : ARNICAN, ...
- Acid indigestion (this illness
is hardly known in France) : MAALOX, GELUSIL, PEPSIDAC, ...
- Troubles associated with periods
: MIGRALGINE, ...
- Sore-throat : COLLUSTAN,
STREPSIL, SOLUTHRYCINE, ...
- Common cold (runny nose) : FERVEX,
- Insomnia : DONANMYL, ...
France, pharmacists have the right to give medical advice.
Rather than go to the doctor when not seriously ill, many people
prefer to consult the pharmacist for what medicine to take. They
are generally very helpful . Try to avoid the word "allergy", unless it is a medical fact : the French do not take it very seriously....
| Health care in France
|| For expats (section to be developped)
medecine : Medecine du
travail (labor medicine) : all companies, whatever their size,
must provide their staff with an annual visit to a doctor ; in
big companies it is a in-house doctor, in small companies an
external doctor who comes for the annual controls. All expenses
are paid by the company and of course the employee does not pay
a cent. The 20-minute visit includes whatever check-up seems
appropriate (heart, eyes, stress, depression...). The doctor
cannot prescribe medecine but can prescribe a visit to the doctor
is something new that is wrong or needs a more thorough check
is detected. For preventable mortality, a scorecard by the Commonwealth
Fund (IHT July 17, 2008) ranks France first (followed by Japan
and Australia) and the USA last (after Ireland and Portugal).
- Sick leaves : the law is that up to 20 days, the Securité Sociale reimburses the salary to the employee with two limitations : not the first 3 days and up to a maximum ("plafond"). Most companies have additional agreements to eliminate these two limits and, in fact, for almost everybody, it does not cost anything to report sick. Sick leaves represent, on average, 14.5 days per year per employee : less in Paris (10 days) than in the South (26 days), less in construction (11.8) or commerce (13.6), more in industry (14.4), services (16.1) or the health sector (21.3). Quite expectedly, people call in sick on Friday (54%) or Monday (32%) more than on the other days. Many companies or administrations have created a special incentive for people who are never or rarely sick ("prime de présenteisme"). (Source : Le Point 31/5/2012). Of course, some people take advantage of the system and the number of un-justified sick leaves is particularly high in the public sector : see numbers.
- French doctors are not very different from American
doctors, except they make much less money (three or four times?)
and are probably much more accessible, less protected by a dragon-secretary.
- The French Health system is
efficient and affordable : I consider it one of the few
fields in which France
can be proud of herself when comparing with other countries.
See the (very) few other fields of French excellence (no : it
is NOT food and fashion...). And the French live older than the Americans !
Click here for a comparison of a few ratios between France and the USA.
- Forget your prejudices about
what so many people call "socialized medicine"
without knowing what it is : look at the facts ! In France you
can choose freely your doctor and he/she is free of his/her prescription
: you are not treated by the governement ! Read my
editorial about it.
- Quite unexpectedly for a nation where people always complain, the French are rather satisfied with their health system. According to a 2010 international poll, 61% of the French consider the organization of their health system good to excellent (against 44% for Americans) and 82% would not go anywhere else, even for cheaper. The most satisfied are the Austrians, the least are the Poles. See detailed figures.
- Read my (chauvinistic) point of view about the French Health system . Click here
to read Harriet's column about Health in the Paris Pages (July
2000). Some people disagree with this viewpoint : see a letter
- For expats, AARO (see American
Associations) provides health insurance for its members.
DID YOU KNOW
THAT....? In France, the maternity leave is 16 weeks minimum
(of course paid 100% of the salary!), plus one month minimum
if the baby is breast-fed ; "paternity" leave is two
weeks ; new mothers spend 3 to 6 days in the hospital.
dedicated to expats gives a lot of information.
Many Americans, who do not speak French and/or do not trust French
doctors, try to find a " quasi-American " doctor.
There are a few doctors who work a lot or only for the American
community. They are not any better or worse than others but some
of them have figured out that Americans generally do not know
the French health system and can be charged any price : they
take advantage of it. Most French people are horrified about
DID YOU KNOW
THAT .... ? The very concept of medical emergency is not
seen the same way in France and in the USA. In the USA the Emergency
staff is a driver whose job is to take you as fast as possible
to the hospital, whatever your condition, in a fast ambulance.
In France, the SAMU team includes a MD whose job is to do as much as he
can before taking you to the hospital in a more heavily-equipped
ambulance. Both ways have their pros and cons, but dont be horrified
if you see an ambulance NOT moving....
not panic if a doctor asks you to undress completely with
no nurse around. Unlike the U.S.A., there is no regulation requiring
the presence of a woman nurse with a male doctor or vice versa.
If you have a sore-throat and the pharmacist prescribes suppositories,
don't be surprised : it is a traditional (and quite effective)
DID YOU KNOW
THAT .....? The French often mention a disease which does not
exist elsewhere: the "crise de foie" (literally
: liver crisis). The "crise de foie" covers a wide
range of illnesses from hang-overs to diarrhea, but the liver
has nothing to do with it. On the other hand, if you literally
translate "stomach ache" to a French doctor, he will
look at your stomach whereas it is your intestine which is in
trouble.... In French "mal au rein" (literally : kidney
ache) means backache and "mal au coeur" (literally
: aching heart) means being nauseated.
|To related pages
: a column
of the Health system (#2), an American
article on the French health system (#3), etc....
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Rochefort writes articles and books about France and the French.
Order her books :
- "Joie de Vivre", Secrets of Wining, Dining and Romancing like the French, St.Martin's Press, New York, 2012
- "French Toast, An American in Paris
Celebrates The Maddening Mysteries of the French", St.Martin's Press,
New York, 1999
- "French Fried, The Culinary Capers
of An American in Paris", St.Martin's Press, New York, 2001
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